Artificial intelligence has impacted every sector in the world, including governments. As AI technology progresses, it presents opportunities for local governments to increase efficiency and make more informed judgments.
In 2025, AI will assume the lead in managing complicated urban environments, allocating resources efficiently, and responding rapidly to residents. Local governments can employ AI to address long-standing concerns like public safety, transportation, and community engagement.
This article examines how artificial intelligence (AI) could help municipal governments run more efficiently, quickly, and successfully in the coming year.
Adoption of AI in local governments has been on the rise for the last few years. Some local governments started to explore the use of AI for better, if not even more sophisticated, solutions and service provisions to their locales. Cities like Barcelona and Singapore have adopted AI to grow as a smart city. The areas of focus for these projects are matters of traffic management, waste reduction, and energy efficiency.
Although AI for public services is gaining interest, there still are many barriers to implementing it wholesale. Budgetary constraints and lack of technical know-how and security issues with the data have hindered it so far. Most of the countries do not yet utilize their AI-aimed potentials in decision-making either. However, as there is a requirement for better services within public services, the influence of AI on municipal administration will accelerate by 2025.
AI has numerous mobile applications for helping local governments enhance their operations. Here are some important areas where AI can make a difference:
AI can automate public services, saving time and lowering errors. Chatbots, for example, can address frequent citizen questions around the clock. This minimizes the workload of government personnel. Virtual assistants can help people with tasks such as applying for licenses or paying taxes online. This improves service delivery times and efficiency for both citizens and government staff.
AI can, therefore, assist governments in better judgments toward making critical decisions by analyzing data and predicting problems. For example, AI can help identify which routes require freeways by analyzing data from traffic sensors. AI also predicts possible crimes, and it is quite possible for law enforcers to prepare ahead of an issue erupting. This proactive approach will help save money while improving public safety at the same time.
AI can help them manage resources such as water, waste, and energy. Artificial intelligence can, for example, detect water leaks and also reduce water system waste. AI-based systems assist in giving control over energy consumption in public buildings and consequently keeps reducing expenditures. These upgrades enable governments to function more sustainably while reducing the waste of resources.
Artificial intelligence is used to improve urban transport systems. It can control traffic lights and therefore enable decongestion. This can also be utilized in plotting routes for public means of transport based on commuters’ data. As such, transportation networks are tailored according to the needs of the populations. AI enhances people’s movement as well as around cities, hence making them habitable.
AI-powered solutions can improve how local governments communicate with the public. Governments can use AI to create online public forums where residents can express their issues or leave comments. AI can monitor these discussions and flag pertinent issues as actionable.
Municipal governments can also employ AI to provide citizens with real-time information. AI can automatically send notifications depending on location and urgency, such as an emergency notice, forthcoming event, or road closure. Citizens can stay updated without having to seek information by receiving notifications directly to their phones.
Customization of public services is another benefit of artificial intelligence. Governments can provide services that fulfill certain needs (helping the elderly or those with impairments) by evaluating citizen data. Government services are therefore more widely available and inclusive to the whole community.
This enhances safety and security for the public at large. The local governments can choose to use AI-based surveillance systems that will allow them to monitor the public space in real-time. They will pick on the suspicious activities and alert the authorities before things get out of hand. AI is helping law enforcement in analyses of crime trends, resource allocation, and even predicting hotspots of crimes.
Predictive policing is an embryonic field wherein artificial intelligence is doing much to influence it. It can help police authority to stop crimes before being committed by making use of historical crime data. At the same time, it has some obvious ethical questions related to privacy and justice. The local governments should ensure that the efforts of AI are transparent and not biased toward certain groups of people.
AI has another impact on disaster response. The capacity to foresee the path of natural disasters like hurricanes and floods is enabled by AI systems. This allows local authorities to prepare ahead of time, that would prevent infrastructural damage and protect citizens.
AI can automatically deal with a number of routine administrative tasks which municipal governments face on a daily basis. Through the use of AI, a variety of clerical and data entry functions dealing with document processing and public records management are addressed. Government employees will then be able to deal with more complex issues that require human creativity. As a result, productivity as a whole improved.
Artificial intelligence can also be useful in budgeting and financial management. It may study the patterns of expenditure and predict future expenditures to help the local governments manage their resources well. Furthermore, AI-based systems may detect anomalies in a financial transaction that will reduce fraud and waste.
While AI provides several benefits, its adoption in local governments presents hurdles and ethical concerns. One of the main concerns is data privacy. AI systems depend on vast volumes of data, which are frequently obtained from citizens. These data should also be kept safely by the respective local governments so the privacy of citizens, and breach of data, are avoided.
One ethical concern is bias in AI systems since AI algorithms only perform as well as the data used to train them. So, biased data can lead to unjust or discriminatory results. This could result in specific groups being unfairly targeted or excluded from services. Governments must ensure that their artificial intelligence systems are transparent and accountable, with clear criteria for decision-making.
The next concern is safety. People should be careful while using AI systems in areas like public service delivery and law enforcement. Local governments need to interact with the public, specifying the advantages of AI and being open about its application.
The importance of AI in municipal governments is expected to increase further in the coming years. More advanced AI technologies are expected to be adopted by 2024. Machine learning and natural language processing will become increasingly popular in fields like public health, urban planning, and environmental monitoring. These technologies will enable governments to make better-informed judgments and respond to issues in real-time.
One rising trend is the use of artificial intelligence (AI) in environmental sustainability. Governments may employ artificial intelligence to track pollution levels, manage natural resources, and build more sustainable cities. With climate change continuing to exert its impacts in the world, it will similarly play a key role in assisting cities’ adaptability and resilience with AI.
This will continue to develop with AI-powered platforms that allow citizens to communicate directly with government services. This would, therefore, encourage more individualized services and real-time contact. It would be important for the locality of governments to stay ahead of such advances in order to increase their productivity and improve citizens’ results.
AI is changing the way local governments work, like providing powerful tools to improve efficiency, increase citizen participation, and make better decisions. AI brings previously inconceivable solutions to local governments, such as automating public services, anticipating crime, and managing resources.
Though data privacy, bias, and public lack of trust issues do arise, they can be solved through careful and transparent AI technology use. The advancements of AI can be capitalized upon by local governments as AI matures, answer the needs of communities well into 2024 and beyond.
By intentionally engaging in AI, local governments can build a safer, smarter, more effective community for the betterment of all people.
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ChatGPT’s maker OpenAI has released new experimental software — dubbed ‘Operator’ — that enables users to create autonomous AI agents.
Theoretically, writers could use the software to program an AI agent that, for example, could research, write — and continuously update — any article on any subject by:
~Automatically engaging in initial research on the Web
~Scouting for quotes to go along with that research from blogs and press releases
~Auto-writing the article in a preferred writing style
~SEO-optimizing the article for easy discovery by search engines
~Periodically researching the Web for new developments in
the article’s story
~Continually rewriting the article as new developments in the article’s story occur
So far, the experimental software is only available to ChatGPT Pro users, who pay a cool $200/month for premium access to ChatGPT services and new features.
Key competitors to OpenAI — including Google, Microsoft and Anthropic — have already released similar agent-making software.
In other news and analysis on AI writing:
*U.S. Government Officials to Get Briefing on ‘Super Agents’ This Week: ChatGPT-maker CEO Sam Altman is slated to give top U.S. government officials a closed door briefing Jan. 30 on its PhD-level ‘super agents.’
Observes writer Duncan Riley: “That OpenAI’s offering is said to include Ph.D.-level super-agents might also suggest that OpenAI has taken the technology beyond being able to automate tasks through to something more.”
The meeting reflects the overall zeitgeist associated with the breakneck advancement of AI during the past two years, which according to many experts and casual observers, has been at once thrilling and terrifying.
*ChatGPT-Maker Frees-Up Microsoft’s Grip on Its Tech: OpenAI — which has been running ChatGPT on Microsoft servers — has cut a new deal with its partner, enabling it to use the servers of other companies to run its AI.
Essentially, the deal gives Microsoft first crack at providing server services for OpenAI — as long as Microsoft can handle the request.
Observes writer Sebastian Moss: “With OpenAI’s compute demands growing, that relationship has grown strained as the world’s second-largest cloud provider struggled to keep up.”
“Last year, OpenAI announced that it would also work with Oracle — albeit in partnership with Microsoft.”
*ChatGPT-Maker a Major Player in Trump-Championed $500 Billion Stargate Project: OpenAI has emerged as a key player in the Stargate Project — an initiative to designed to attract major investment for the rapid build-out of AI infrastructure in the U.S.
Observes writer Craig S. Smith: “Intended to soak-up global investment capital before China has a chance to do the same, the recently announced Stargate Project — with its ambitious $500 billion investment over four years — represents a seismic shift in the global AI race, not only in terms of scale but also in strategy and execution.
“The initiative – a joint venture between OpenAI, Oracle and Softbank announced by President Donald J. Trump — will be the biggest AI infrastructure project in the world.
“It underscores the United States’ intent to assert dominance in AI development, framing it as a contest not just of technology but of economic and geopolitical power.”
*China’s AI Looking to Eat ChatGPT’s Lunch for Pennies-on-the-Dollar: Chinese researchers have released a competitor to ChatGPT — dubbed DeepSeek — they say performs just as well as ChatGPT at a fraction of the cost.
Observes writer Radhika Rajkumar: “The cost differences it represents could shake up the industry.”
A similar inexpensive rival to ChatGPT was also recently created by researchers at UC Berkeley, according to Rajkumar.
*Look for More Research Help from AI in Popular Apps: Writers and others can expect more AI-powered research tools in their favorite apps, thanks to a tool for developers from Perplexity, dubbed ‘Sonar.’
Essentially, the new tool gives app makers access to the same AI search tech that has made the Perplexity chatbot an extremely powerful alternative for users looking to perform Web searches and generate Web search summaries.
Observes writer Michael Nunez: “Zoom has already integrated Sonar into its AI Companion 2.0 product, allowing users to access real-time information without leaving video conferences.”
*Apple Kills Its AI News Summary Service: Smarting from glaring mistakes made by its AI news summary service, Apple has pulled the plug on the AI — at least for now.
One of the highest profile news media outlets disenchanted with Apple’s service is the BBC.
Earlier this month, Apple’s AI news summary service mistakenly reported that alleged CEO killer Luigi Mangione had shot himself — wrongly citing the BBC as the source of its summary.
Observes writer Tripp Mickle: “In a note to developers, Apple said it was working to improve summaries of notifications for news and entertainment apps.
“It plans to make the feature available again in a future software update.”
*Google Doubles Down In Its Race to Catch ChatGPT: Frustrated by ChatGPT’s dominance in the AI market, Google’s CEO Sundar Pichai is hoping to dominate the AI writer/tool by the close of 2025 with its own chatbot, Google Gemini.
Observes writer Miles Kruppa: “Google hasn’t said how many people currently use Gemini. But market leader ChatGPT has about 300 million weekly users.
“The Gemini app was the 54th most downloaded free app on iPhones Wednesday.
“ChatGPT was No. 4.”
*Look for Multi-Modal Search at Your Workplace in 2025: Google is predicting that increasing numbers of businesses will be offering enhanced search in 2025, which will enable you to input images, audio and video into your company search engine when doing research.
Other predictions in Google’s “5 Ways AI Will Shape Businesses in 2025” include:
~The rise of AI agents capable of completing autonomous tasks
~More AI on Web sites
~AI-enhanced cybersecurity
*AI Big Picture: China Militarizes AI Developed by Facebook Parent, Meta: Chinese researchers have modified open source AI software from Meta so that it can be used in warfare, according to writer Efosa Udinmwen.
Meta’s AI software — dubbed Llama — is free to download from the Web and has already been downloaded thousands of times.
Observes Udinmwen: “Meta, like other tech companies, has licensed Llama with clear restrictions against its use in military applications.
“However, as with many open-source projects, enforcing such restrictions is practically impossible.”
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–Joe Dysart is editor of RobotWritersAI.com and a tech journalist with 20+ years experience. His work has appeared in 150+ publications, including The New York Times and the Financial Times of London.
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The inventions of automation and robotics in retail have overwhelmed many industries, but especially in the retail industry, its impact is beyond imagination.
Artificial Intelligence (AI) robots have been performing tasks faster than humans, saving time and improving productivity. From supply chain and logistics to back-office operations, warehouse operations, marketing & sales to customer-facing issues, the role of robots in the retail industry is incredible.
According to the reports, Robotics automation in the retail industry was estimated at US $19.4 billion in 2018, and it is predicted to reach 144.93 billion US dollars by 2026, increasing at a CAGR of 28.96 % from the year 2019 to 2026.
The major demand for AI-powered robotic solutions in retail is expected to derive from the retail, healthcare, and manufacturing sectors. Especially, most retailers are adopting intelligent AI applications to expand their business prospects.
Today, we would like to discuss how Zara- a top fashion retailer, is using an AI robot for collecting products from the warehouse for customers who ordered products online.
Zara, a famous fashion retailer, has adopted the BOPIS (Buy Online, Pick-Up in Store) or the Click and Collect concept to improve in-store customer experiences. Consumers can place their orders online, and then reach Zara’s brick-and-mortar store to collect their goods either at the customer service or checkout queue. A more number of customers have preferred to order online before coming to the store to select their products, and it takes much time to pick up from the queue. To avoid the long lines and cut down the waiting time of customers, Zara is aiming to improve its BOPIS process with automation. Zara’s robot can pick up 2,400 packages simultaneously.
To solve the issue of customers encountering long queues, the retail store is introducing a hi-tech solution for its BOPIS or “Click and Collect” service. Artificial Intelligence Robots will fetch the products’ barcodes, scan them, and pick them up from the warehouse by matching the barcode. Purchasers who have placed the orders through online can enter their PIN code and scan the bar code at the collection point in-store retail. Then, AI Robot will instantly search for the requested order and get it to checkpoints where the consumers can collect it. Zara has tested this technology at first at a Spain store near its headquarters, and it has worked most efficiently.
In addition to creating in-store experience retail with AI robots, Zara has also launched a completely digitally enhanced store called ‘Pop-up Store’ in a shopping mall in the UK. The Mall is located at 2,150-square-foot for men’s and women’s clothes and accessories. Zara also has a retail store located in London’s Westfield Stratford mall will help purchasers collect their online orders. The automated store employees use Smartphones to assist consumers’ purchases. Customers who place orders online before 2.00 PM can have a chance to collect their goods the same day. The remaining customers who place orders after 2.00 PM should wait for the next day to pick up orders and pay through Bluetooth credit cards.
In addition, the Zara automation has offered amazing features like an item recommendation system that functions with a mirror. Consumers can scan their product in at mirror using Radio Frequency Identification, and the system displays other products that pair well with the correct size and chosen outfit.
Advantages Of Robotics In The Retail Industry
Though robotics use cases are infinite in the retail sector, here are a few effective applications for robotics in retail:
Like these, robotics use cases in retail are continuously emerging in line with digital market trends. The emergence of robotics in retail industry is also spreading for modernizing supply-chain management and warehouse & distribution operations.
Here are the key tops of robots in the retail industry.
Service robots assist customers by providing directions and information. Robots like Pepper answer queries and help in store navigation, making the shopping experience better.
Scan shelves to track inventory levels. Robots like Tally help with inventory audits and stock shelves automatically when necessary.
Impact of robots in retail industry for warehouse management is incredible. AMRs move items between warehouses and stores. Kiva robots accelerate order fulfillment and in other cases drop items at customers’ doors.
These allow customers to checkout independently. Self-checkout robots scan and pay for items, and robotic baggers enhance the efficiency of checkout.
Directly deliver products to customers. The drones improve efficiency and decrease human labor.
Robotic pickers such as Locus Robotics assist in picking and sorting items in warehouse fulfillment centers, accelerating order fulfillment while minimizing errors.
Cleaning robots autonomously clean store floors and disinfect heavily trafficked areas using UV light, ensuring cleanliness and safety.
Do you still have a question like How AI and Robots Revolutionize Retail? Here is the answer.
We have discussed here a few best examples of real industry applications robotics in retail industry.
These instances will give you a clear picture of the rise of Robotics in Retail.
These are just a few examples of real industry applications of robotics. Many retailers are in plans to introduce the robotic services to transform their functionalities completely to the new digital stage.
Hence, the importance of robots in the retail industry is vital. Robots in retail marketing is another best application where AI robots help industry players better manage their customers, predict market trends, and grab opportunities into sales and customer base.
The impact of robots on the retail industry has been transformative, particularly in the space of operational effectiveness and consumer interaction. Robotic technologies such as automated checkouts, robotic stock, and delivery drones have streamlined store operations, reducing human error and expenditure. Robots can perform repetitive tasks such as stocking shelves, reorganizing stock, and price scanning, releasing human labor to more value-added functions such as customer interaction and complex problem-solving.
On the customer front, robots alter how companies interact with consumers. Robotic assistants and AI-driven chatbots offer personalized recommendations, aid shoppers in finding products, and deliver real-time responses.
On the front of customers, robots change the way companies communicate with customers. Robotic personal assistants and computerized chatbots provide personalized recommendations, assist in product discovery, and answer questions in real-time.
Besides, robots such as those applied in fulfillment centers accelerate the picking and packing of online orders to make delivery quicker. Although robot development has been a source of worry regarding job displacement, it also opens doors for employees to transition into jobs that demand higher-level skills, including operating and programming such automated machinery.
With robotics technology continuing to evolve, the retail industry is likely to see even greater efficiencies and innovations, both operationally and for the customer.
The impact of robotics in retail industry and emerging AI applications will offer potential benefits and opportunities to retailers. Robots might perform only the assigned tasks but they accomplish tasks faster with zero errors. In conclusion, I’d like to state that the use of Artificial Intelligence and robotics in retail are on the rise. Retail stores are continuing to incorporate AI tools for better customer engagement and work efficiency. If you own a retail store and you want help with AI and robotic technology, Contact us. We would be happy to develop a best-in-class AI retail app!
This month, Microsoft refined its Copilot pricing for Office 365, and you get a lot for your extra $30 a month. But this also reminds me of a product called Crosstalk that I followed back in the early 90s, right […]
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